Continuous professional improvement and skills enhancement are contributing factors to success!
The Holding held a training on “Professional Telephone Communication” aimed at improving customer communication skills among employees of the after-sales car service department. A total of 67 employees took part in a series of online trainings, including order registrators, administrators and warranty service engineers.
Our specialists have gained valuable knowledge and skills that will contribute to effective communication with customers over the phone, providing a high level of service.
We believe that such events help enhance professional competencies, improve the overall atmosphere of work in the company and strengthen partnerships with customers.
Our employees continue to develop and improve their professional skills, which is an important component of the GM GROUP’s strategy. We believe that quality communication is the key to success, and we always strive to be the best for our customers!